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I started at the Home Depot as a part time associate just to support me while I was going to college. I was able to quickly see what a great company this is to work with and I decided it was a place I could have future with. Members of leadership were extremely helpful and wanted to see me succeed. I was able to move from a part time phone associate, to full time, to working in the Chat Department, to becoming a team lead and finally to a Supervisor position. Once I made the decision I wanted to grow here, they helped me get into my current position within a year and a half, because Home Depot builds careers.
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The Home Depot is an amazing place to work, and the core values I have learned here, will benefit me throughout the rest of my life.JOHN K. – Customer Service Supervisor. I began my career with The Home Depot as a Regional Manager of Associate Relations in November of 2011. I managed Associate Relations and Workplace Practices for 110 stores across CA, NV, UT and WY. In just a short amount of time I was exposed to and supporting great leaders/mentors that helped and encouraged me to move into the position that I hold today: Senior Manager, Human Resources for the Online Contact Centers. My time in the Online space has been one that has stretched me and helped to grow my leadership and HR skills to the next level.
It goes to show that The Home Depot is an organization that not only supports career development, but continues to allow its associates to grow within different parts of the organization to maximize individual’s learning and skills. The Home Depot is a great place to work and be able to lead others through its Core Values and examples of continual career development.DANA W. – Senior Manager, Human Resources.
I started at the Ogden Contact Center in August of 2015, as a dual trained chat associate. From Day one, all of our leadership and Management have done all they can to provide a comfortable and fun work atmosphere.
Always striving to be visible to all associates and have always maintained a welcoming open door policy for anything you may want to discuss. One of my absolute favorite things is having the chance, even as an associate, to meet and assist in training of new hires. Honestly, I would have never thought a contact center would be the place for me but I can’t wait for the next opportunity here at the Ogden Contact Center that I can take full advantage of!JOSHUA M. – Customer Service Representative. I find that The Home Depot values wheel is a cog in my soul, as these are ideals we can take with us wherever life carries us – they are the thread of the very fabric of our success!
I take pride in knowing that what I do makes a difference in people’s lives, in knowing I had that kind of impact. By following through with a task each day, I can live by these ideals. We all have purpose and we all contribute to build something more than a home improvement outlet people can rely on to improve their lives. We are the face of true customer service!
This is something to be excited about!STEVEN W. – Customer Service Representative. The clients are great, the environment is wonderful, but most of all the managers and supervisors are always there to help.
Here at the call center, we pride ourselves on providing world class customer service, and being in one of the top sales programs in the nation right now, I can personally stand behind that statement. I have seen many people overcome their fears, and when hard times have come, the call center has stepped it up to help those individuals out.
If someone is looking for a fun, energetic, supportive and enthusiastic environment to work in, look no further.SAMUEL H. – Customer Service Representative. I began my career here at The Home Depot on October 2011 as a Customer Service Representative in Baton Rouge, LA. I seized the opportunity to relocate to the contact center in Kennesaw, GA where I am currently a Customer Service Team Lead.
In this role I develop, coach, lead and motivate customer service associates. During my employment at The Home Depot I have built relationships with wonderful people who have invested time in developing me for my next career opportunity. The Home Depot is not just a job it is a career and a wonderful place to work and I am happy to be a part of The Home Depot family.LIZETTE C. – Customer Service Team Leader.
